Frequent Asked Question For Autel Tools(part 1)

Update Software and serial number:

1). Update and Registration:

all Autel scanners with SD card need to register on Autel official site, and download software program via the machine or connect PC Suite to Autel server, the software program is bound with the serial number, copy the software from other machines is not allowed, nor the SD card is not allowed to mix-use, otherwise it will lead to authorization issue or wifi mac mismatch.

2).The related Autel scanner tools include:

DS708, Maxisys, Maxisys mini, Maxisys Pro, Maxisys Elite, TS501, TS601, MD701, MD702, MD703, MD704, MD802, MOT PRO(EU908), AL609, AL609EU, AL609, AL619EU, VAG505, OLS301, EBS301, MaxiCheck AbsSrs, MaxiCheck DPF, MaxiCheck EPB, MaxiCheck Oil Reset, MaxiCheck SAS, MaxiCheck TPMS, MaxiCheck Pro.

3).Update FAQ: There are two solution when the software free update period expires, and accordingly software not work

1. Please copy the original software stored in the SD card, and back up to a computer or other storage devices, when you need it, just copy the software into SD card and directly use it.
2. If no backup, please pay for one-year update, and then download this update software and other software including all software update within one year.

SD card has problem, what to do?

Problem: SD card get damaged or lost accidentally, and cause the machine prompt “SD card is damaged” or “Please insert SD card” when boot.

Solution: buy new SD card, download software via PC Suit to update. If free update period expires, copy the old software into the SD card; if no back up, please pay for update.

Notes:

1. Do not casually pull and plug SD card when machine powered, it’s easy to damage machine.
2. If SD card lost without registration via the serial number, please contact our technical support for the registration code, then complete the registration and update.
3. If you still get message “SD card not insert” after changing another SD card, then you may get SD car slot damaged, please return to us for repair.